Sales CRM Features, Features and Pricing

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Although the word “CRM” integrated into its name is quite obvious, we prefer to clarify it. Amocrm is software integrated with WhatsApp, Instagram, Facebook, Telegram or Viber, to automate sales management and help convert prospects into potential customers without much effort. It stands out for being intuitive and easy to configure; and for being accompanied by a series of quite useful functions. Amocrm functions pyramide by amocrm  Multichannel system As we said, the software is integrated with WhatsApp, Instagram, Facebook, Telegram and Viber. This way, you will be able to see the messages.

That arrive through these channels in the same inbox that, of course, your work team will also be able to view. This will help you monitor conversations between agents and customers, assign more complex queries to the best-prepared CU Leads advisor or area, and delegate new messages to less busy agents.  Chatbot With the Amocrm chatbot you can send automatic responses to the most repeated queries among your clients. This way, your human team can focus their efforts on properly addressing each conversation, shortening response times as much as possible, giving users a good experience and avoiding leaving chats unanswered at the end of the day.



If the customer needs a personalized conversation with the sales manager, the chatbot makes it happen  Automated sales With Amocrm you can set up a sales funnel to prevent potential customers from getting stuck at the "First Contact" stage, that is, when they send an email or when they visit a particular page of your business. The system will notify the sales manager and they can execute the necessary measures to advance the prospect until the sales process is completed. amocrm people figure Sending and receiving emails Without leaving the software, you can send and receive emails that will be associated with your contacts and thus prevent important information from your sales process from being lost.