This a group of cognitive psychologists began to study these problem

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This a group of cognitive psychologists began to study these problems to propose solutions that took into account the cognitive abilities and limitations of the users of these devices. This implied a change in the paradigm: from "people need to adapt to the machine" to "machines need to adapt to the limitations of people." Although this represented a great advance, originally the field of ergonomics was developed from an essentially functionalist approach. The functionalist notion brought the field of design closer to the professional practices of an industrial society.

This approach therefore erased any particularity of individuals: questions of taste, preference, individual trajectories, and particular worldviews were flattened into generalist Brazil Mobile Number List variables. In short, there was a lack of tools and techniques that would allow the subject to be considered in all its complexity and particularities. This approach erased any particularity of individuals: questions of taste, preference, individual trajectories, and particular worldviews were flattened. User experience and empathetic design Only years later, around the 1990s, did the term "user experience" as we know it today begin to gain popularity in the field of design.




The concept arose from a certain discontent with approaches to usability that, focused exclusively on the functionality of products, failed to explain the success - or not - of a certain product when it reached the final consumer. The new attitude towards the so-called "user-centered design" contemplated not only the more technical aspects of usability, but also the contexts of use in which the products were going to be used. In this way, the expression "user experience" was intended to combine functional and utilitarian elements with the social and emotional aspects involved in the use of an object.