The leader can be a master at what he does and master all the technical skills

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If he does not have well-developed soft skills – and this is one of the main ones – he will find it difficult to stay in the company. Because, as we have already said, good professionals do not stay in companies with toxic leaders. In other words, the perception of the quality of leadership is much more related to behavioral aspects. Delegating tasks, speaking clearly and also knowing how to listen need to be part of leadership skills. Empathy Empathy is a soft skill, so it is something that can – and should – be improved. Renowned writer and mentor to leaders, Simon Sinek, talks about developing empathy in the workplace as something that needs to be exercised, like a muscle, and gives the example of a common situation at work. A leader will talk to an employee and say: “Your goals have not been reached in the last three quarters. If nothing improves next time, I can’t guarantee your job.” This leaves any employee terrified and does not demonstrate any empathy or accountability on the part of the leader. After all, if he is responsible for people and their performance is not as expected, it is the leader who is also failing.

Now, imagine the same conversation being said this way: “Your goals haven't been hit in the last three quarters. Are you well? Is something happening at home or here at work? What can I do to help you?” Do you notice the stark difference between one and the other? And that the frightened employee in the first scenario can become much more engaged in the second? Resilience Another very important aspect is being able to self-manage your emotions. After all, a leader, being responsible for a team, is a person who is constantly under a lot of stress. Without being able to deal with this in a healthy DM Databases way, he will end up taking it out on employees and creating very unpleasant situations, which can generate internal conflicts, a drop in productivity and even have his actions classified as moral harassment. This is not only bad for the leader himself, but it is terrible for the company and even worse for those he leads. So, this is exactly the situation to avoid. And, like empathy, resilience is an interpersonal skill that needs training. It is not in the first crisis situation that you will have the best response to stress, but there are several mechanisms that can help you.



See in this article the main tools for building emotional resilience! Planning Being able to have a long-term vision and outline strategies to ensure the sustainability of the operation makes all the difference for leadership. In fact, it is not only important to do this, but also to communicate. Often, low engagement among professionals is generated because the leader did not do the basics: communicate what each person has to do in a clear and transparent way for everyone. Another negative consequence of this is that the leader is unlikely to be an example and have followers. Technical specialties Leadership is essentially a soft skill. You already know that. But it is clear that a good leader is an outstanding professional in his sector. He may even have been promoted because of his technical skills – in which case, developing his leadership skills is even more important. However, in situations where team members need a more experienced person to seek solutions, it is the leader they will speak to.